Outlook SMTP Integration Now Uses Modern Authentication

Starting with version 8.3 of Amelia, we've updated the Outlook SMTP integration to support modern authentication, in line with Microsoft’s decision to stop supporting basic authentication (email + app password).

Here’s how to set it up:

Go to Amelia → Settings → Integrations → Outlook Calendar.

Under the Outlook Mailer section, click on “Log in with Outlook”:

You’ll be redirected to the Microsoft login screen, where you need to log in using the Outlook account you want to use for sending notifications.

Microsoft will ask for permission to:

• Send emails on your behalf

• Access your calendars

• Maintain access even when you're not actively using the app

These permissions are required for the mailer to function properly, so click Accept:

Once you accept, you’ll be redirected back to Amelia.
You’ll now see that Outlook Mailer is enabled, along with a Sign Out option:

Please note: If you sign out, email notifications will stop working

Click Save to apply the integration settings.

Now, go to the Notifications tab (still under Amelia → Settings) and in the "Send Notifications From" dropdown, select Outlook Mailer.

Configure the following:

• Sender Name – This will appear as the “From” name in emails

• Sender Email – Should match the Outlook account you logged in with

• Reply-To Email – (Optional) Use a different email if needed for replies

That’s it - your Outlook email notifications are now set up using secure, modern authentication!