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FAQ | Amelia

FAQ

The FAQ section provides quick answers to common questions about using Amelia. Whether you're troubleshooting an issue or looking for tips on how to maximize the software’s features, you'll find helpful insights here to guide you through any challenges.

Recurring VS multi-day events

Google Calendar - Redirect URI Mismatch (Error 400)

How to create Event Tickets?

Employee Badges

"All services" option

Time Zones with Amelia

Unable to connect to Google Calendar" error in Employee's Profile

WooCommerce payments lead Amelia to the home page

Using Multiple Languages in Amelia

New Services not seen on the front-end

Default Time Slot Step (custom durations in Services, work hours, breaks...)

Amelia Shortcodes and Front-end Implementation

Outlook Calendar blank calendar in Employee Profile

Why can't I use the same email for different roles in Amelia (Admin, Employee, Customer, Manager)?

Licensing and Billing

How Can I Change my E-mail address?

How Can I Upgrade my License?

Which Licenses are Available?

How Does Pricing Work?

How can I remove the tax charge?

Is Bank Transfer an Accepted Payment Method?

How can I request a refund?

How to upgrade from Lite to Premium?

Licenses, Purchase, and Activation

TMS Store

Refund Policy

Installation and Updates

How to Update Amelia?

Can I Migrate Amelia to Another Website?

"The link you followed has expired" error

Installation

Documentation

Documentation

FAQ

Recurring VS multi-day events

Google Calendar - Redirect URI Mismatch (Error 400)

How to create Event Tickets?

Employee Badges

"All services" option

Time Zones with Amelia

Unable to connect to Google Calendar" error in Employee's Profile

WooCommerce payments lead Amelia to the home page

Using Multiple Languages in Amelia

New Services not seen on the front-end

Default Time Slot Step (custom durations in Services, work hours, breaks...)

Amelia Shortcodes and Front-end Implementation

Outlook Calendar blank calendar in Employee Profile

Why can't I use the same email for different roles in Amelia (Admin, Employee, Customer, Manager)?

Licensing and Billing

How Can I Change my E-mail address?

How Can I Upgrade my License?

Which Licenses are Available?

How Does Pricing Work?

How can I remove the tax charge?

Is Bank Transfer an Accepted Payment Method?

How can I request a refund?

How to upgrade from Lite to Premium?

Licenses, Purchase, and Activation

TMS Store

Refund Policy

Installation and Updates

How to Update Amelia?

Can I Migrate Amelia to Another Website?

"The link you followed has expired" error

Installation

Notifications FAQ

Setting up SMTP with Gmail

Notifications not working

Why Aren’t My Scheduled Notifications Sending?

Outlook SMTP Integration Now Uses Modern Authentication

Appointments are automatically canceled

SMS Country Limitations